Appraisal Skills

Who should attend

Managers and supervisors who need to conduct appraisal interviews

Course Objectives

This course aims to:
* Explain the purpose of an appraisal process
* Appreciate a clear competency framework
* Understand measurable objective setting
* Provide techniques on how to get the best from appraisals

Course content

This very interactive course will provide many opportunities to practise and master the techniques discussed

* Preparation andStructure* Data Collection
* Questioning, listening and feedback techniques
* The praise and positive criticism sandwich
* Experience of conducting an appraisal
* Dealing with challenging appraisees
* Action Plans, agreement, objectives and report
* Setting Goals and improving them