Meeting Skills: Participating Effectively

Who should attend

Those who are beginning to participate in meetings

What you can gain

Create confidence when speaking in meetings

Course Content

This course is very practical and includes a series of role-plays in which participants will practice the techniques discussed.

* Active listening to create an attentive impression
* Paraphrasing to create an impression of understanding
* Creating a confident impression
* No 'ems' or 'ers'
* Making eye contact
* Using open questions to obtain more information
* Avoidance of leading questions
* Criticism
* Looking to the future rather than recriminating or dwelling on the past
* Dealing with objections to your ideas
* Raising objections to other peoples' ideas